We are committed to protecting your
privacy and will only use the information collected
about you in accordance with the Data Protection Act
1998.
We collect information about you to administer
your order and to provide you with the best possible
service. We do not make our mailing lists available
to third parties.
You will always be given the option to instantly unsubscribe
in any e-mail you receive. The information we collect about you includes your name,
address, telephone number and e-mail address. You can
check the information that we hold about you by contacting
us. We may impersonally track the patterns of behavior
of visitors to our site in order to improve the service
experience we offer.
We use a 'cookie' placed on your computer to operate the software which controls your shopping cart. We place the utmost importance in ensuring security of your data. All credit card details are processed through a secure server. This secure server encrypts all information before it is transferred from your computer. This service is provided by PayPoint.net, a leader in internet secure processing who transmit your details direct to our card acquirers HSBC plc. At no time are your card details accessible directly by us, or outside of this secure and encrypted environment.
We endeavour to hold sufficient stock to meet all our orders but cannot be held responsible or offer compensation for any disappointment endured if we fail to meet our designated delivery time. All orders are subject to availability. However we undertake to keep you informed of any delays and you have the option to cancel your order at any time. All the prices listed on our web site include VAT if applicable. AUD, USD & Euro prices are real time and indicative only. Your transaction will be processed in GBP and converted by your credit card company at their prevailing rate.
Halsgrove reserves the right in their sole and absolute discretion to amend, correct for grammar and spelling, abbreviate, edit for legal or accuracy reasons, reject outright or use all or part in any other form of media or context any review made through the review facility on this site. No correspondence will be entered into in this respect. The use of this facility implies specific agreement to these terms.
If you encounter any problems or require any advice regarding your purchase, please contact us. You have the option to return any title within 14 days of purchase in its original condition and packaging for a replacement, refund or other books as you wish. You will be responsible for return shipping unless the books are faulty or we have made a mistake. We regard the satisfaction of each and every customer as central to our business and will always give any complaint the highest priority. These terms do not affect your statutory rights.
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