of the browser on your computer. You may prevent the setting of a cookie by changing the security settings in your web browser. If you choose not to accept cookies, the functionality of this site which allows you to purchase titles will not work and you will not be able to use the shopping cart. However you may still order by telephoning 44 (0) 1823 653 777. For retail customers we only set cookies that are strictly necessary for the operation of the site and to immediately deliver the services you have requested. These cookies expire when you close your browser. We do not use tracking, analytical, advertising, or similar software requiring cookies and specific consents, or allow third parties to set cookies or use web beacons.
For trade customers using the trade log in facility, a cookie is set to remember your log in details from page to page. Specific permission is requested during the trade log in process.
We place the utmost importance in ensuring security of your data. All credit card details are processed through a secure server. This secure server encrypts all information before it is transferred from your computer. This service is provided by PayPoint.net, a leader in internet secure processing who transmit your details direct to our card acquirers HSBC plc. At no time are your card details accessible directly by us, or outside of this secure and encrypted environment.
We are committed to protecting your
privacy and will only use the information you give us in accordance with the Data Protection Act
1998. We collect information you give to us to administer your order and to provide you with the best possible service. We do not make our mailing lists available to third parties. You will always be given the option to instantly unsubscribe in any e-mail you receive. Email addresses for the 'e-mail me when available' facility for out of print or upcoming titles are only recorded for one off use when a title becomes available to purchase and for no other purpose. The information we collect about you may include your name, address, telephone number and e-mail address. You can check the information that we hold about you by contacting us.
PRICING & DELIVERY
We endeavor to hold sufficient stock to meet all our orders but cannot be held responsible or offer compensation for any disappointment if we fail to meet designated delivery times. All orders are subject to availability. However we undertake to keep you informed of any delays and you have the option to cancel your order at any time. All the prices listed on our web site include VAT if applicable. AUD, USD & Euro prices are real time and indicative only. Your transaction will be processed in GBP and converted by your credit card company at their prevailing rate. Delivery is free in the UK. £7 per order for: Austria, Belgium, Channel Islands, Denmark, France, Germany, Gibraltar, Greece, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and £12 per order for customers in the rest of the world. Shipping cost will be calculated automatically during checkout.
BOOK REVIEW FACILITY
Halsgrove reserves the right in their sole and absolute discretion to amend, correct for grammar and spelling, abbreviate, edit for legal or accuracy reasons, reject outright, withdraw once published or use all or part in any other form of media, promotion or context any review made through the review facility on this site. No correspondence will be entered into in this respect. The use of this facility implies specific agreement to these terms.
ADVICE, RETURNS & SATISFACTION
If you encounter any problems or require any advice regarding your purchase, please contact us. You have the option to return any title within 14 days of purchase in its original condition and packaging for a replacement, refund or other books as you wish. You will be responsible for return shipping unless the books are faulty or we have made a mistake. We regard the satisfaction of each and every customer as central to our business and will always give any complaint the highest priority. These terms do not affect your statutory rights.
All content, including images, displayed on this website is the copyright of its individual owners or authors and/or Halsgrove Publishing. No content may be reproduced in any form, electronic or otherwise, without express permission except where directly, unambiguously and principally associated with the selling or marketing of the specific title(s) to which the content is relevant. In the first instance please contact us with details of any other intended use.